For Australian orders over $100, we offer FREE standard shipping, or $14.95 if you choose the express option. If the $100 order value is not reached, the shipping cost is $10.95 for standard shipping.
Depending on your location, orders shipped within Australia will take 3-7 business days to arrive if you choose standard shipping, overnight if you choose express (from date of dispatch)
We ship all over the world, shipping costs will apply for international orders and will be added at checkout.
Express NZ International shipping carries a flat-rate fee of NZD$14.00 for orders under NZ$200 & Free Express Shipping for orders over NZ$200.
For all other countries we use DHL express with a flat fee of AUD$24.95.
International deliveries can take anywhere from 3-14 days, depending on your country.
Orders received before 2pm AEST are usually shipped within the same day, otherwise within 24 hours.
Delivery details will be provided in your confirmation email, as well as tracking info so you can follow the status of your delivery.
We dispatch within 1-2 business days of order placement for in-stock items. We generally use Australia Post for all shipping within Australia and DHL for international shipping.
If you are not available at your nominated delivery address and the delivery driver deems it unsafe to leave your parcel in a safe spot, the driver will drop your parcel off at the nearest Australia Post Office for pick up. The driver will leave a note in your mail box to let you know you have missed a delivery and where it can be picked up. Of course, if the delivery driver can locate a safe spot to leave your parcel, he will do so and mark your delivery as "delivered" on the tracking website.